Government & AI Summit 2025 - On Demand Detail
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On Demand Video

The Human Factor: Productivity and Policy in GenAI Rollouts

Agencies are reshaping the federal workplace by turning to generative AI tools, in the hopes of boosting employee productivity and supporting complex tasks such as content creation, summarization, and coding. Initiatives like the Social Security Administration’s “Agency Support Companion,” along with pilots at the General Services Administration and the State Department, demonstrate the government-wide desire to make use of these AI tools. As adoption accelerates, agencies must prioritize strong security frameworks to address emerging risks. Efforts include real-time monitoring, threat modeling, strict access controls, employee training, and tailored protections for large language models. This session will examine how federal leaders are balancing innovation with security to maintain operational continuity, safeguard sensitive data, and build lasting trust in transformative technologies.

Speakers

Dr. Ed Mays, Deputy Assistant Commissioner (DAC), Infrastructure and Support Services, and Chief Enterprise Infrastructure Officer, U.S. Customs and Border Protection
Amy Ritualo, Acting CDAO, Department of State
Natalie Alms, Staff Reporter, NextGov/FCW

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