Speakers

Dave Hinchman oversees the U.S. Government Accountability Office’s government-wide reviews of the IT workforce and critical infrastructure cybersecurity, and also leads GAO’s evaluations of the IRS’s IT modernization efforts. He previously led GAO’s body of work on federal data center consolidation and cloud computing. Prior to joining GAO in 2002, Dave worked for several private sector firms, including PricewaterhouseCoopers, and served as a Surface Warfare Officer in the United States Navy. Dave has a master’s degree in business administration from the Eller School of Management at the University of Arizona, and a bachelor’s degree in anthropology from Vassar College in New York.

RAYLENE YUNG is the Executive Director of the Technology Modernization Fund at the U.S. General Services Administration. Previously, she served as the co-founder and CEO of U.S. DIGITAL RESPONSE, a nonpartisan, nonprofit initiative created in response to the COVID-19 pandemic, which has provided support in areas such as vaccination equity, unemployment insurance, housing security, and food access. Prior to that, she was a fellow with the Aspen Institute’s Tech Policy Hub and an engineering and product executive at Stripe and Facebook. She holds a BS and MS in Computer Science from Stanford University.

Angelica (Angel) Phaneuf is the Chief Information Security Officer (CISO) at the Army Software Factory (ASF). Prior to the Army, Angel was the Director of Security Engineering at Kessel Run and built and ran the innovative security program under the Air Force. Angel has a husband and two kids and resides in the Greater Boston area. 

Michelle Heritage has extensive non-profit and public sector experience including more than 30 years in leadership roles in the homeless system, mental health, child welfare, and the alcohol and drug systems. Michelle has a bachelor’s degree in criminology from The Ohio State University, a master’s degree in counseling from the University of Dayton, and has been a licensed social worker and a certified chemical dependency counselor in the State of Ohio.

Michelle has served on national, statewide, and local boards and committees for human services, diversity, homelessness, and community research. She currently serves as a board member for the Affordable Housing Alliance of Central Ohio and the Legal Aid Society of

Columbus.

Michelle is a founding member of the Economic Mobility Coalition, a group of private and public sector leaders working on solutions to poverty. She is also a founding member of the Prevent Family Homelessness Collaborative focused on addressing the upstream causes of homelessness among families. Michelle is a member of the Franklin County Early Childhood Advisory Council, Franklin County Workforce Advisory Council, the Ohio Council to Advance Maternal Health, and the Pregnancy Care Initiative Leadership Council. She is a certified Fierce facilitator. Michelle was honored with a YWCA Women of Achievement Award in 2021, a Central Ohio Social Justice Advocate Award in 2019, and was named to Columbus Business First’s Power 100 List of the community’s most influential leaders. She received a Pillar Award for Community Service as Nonprofit Executive Director of the Year in 2015. She received both Business First’s C-Suite Award and SmartBusiness Columbus’ Smart 50 Award in 2014. She was named Woman of the Year by the Niagara Foundation in 2014, and she was named among the 2013 Class of Power Players in Columbus by SmartBusiness Columbus. Community Shelter Board was named One of Five Nonprofits to Watch in 2014 by The Columbus Foundation. Michelle was recognized with the 2010 Levy Champion Award from Franklin County Children Services and was featured in the 2010 WELD calendar as one of 12 Women You Should Know. In 2009, Michelle received the Barry Mastrine Award from the Alcohol, Drug and Mental Health Board for her work in promoting system collaboration. Under her leadership, Community Shelter Board has received the Smart Women Award from Smart Business Columbus, Better Business Bureau Torch Award for ethics in business, United Way’s Richard V. Carrick Leadership Award, United Way’s Award of Excellence for Employee Volunteerism, and the Mid-Ohio Foodbank’s Award of Excellence for Operation Feed.

With a budget of $57 million, Michelle facilitates and leads work with our community to make sure everyone in Columbus and Franklin County, Ohio has a place to call home. She brings together diverse organizations to work together as an efficient system, rather than as a fragmented set of resources.

Lisa Corrado, AICP is a highly skilled public policy strategist who aligns and secures resources to make transformative change. Corrado currently serves as the Director of Community Development & Services for the City of Henderson, in Southern Nevada. She has advocated to more directly influence social issues, including addressing housing insecurity and homelessness, behavioral health, and substance misuse. She brings 15 years’ experience and oversees a diverse department including land use and zoning, development services, code
enforcement, building and fire safety, and neighborhood services.

Lisa was promoted to Assistant Director of Community Development & Services in 2018 and has distinguished herself as a leader since joining the organization in 2006. She offers experience and expertise across a variety of topics including land use, economic development, housing, health, and social equity. She previously led the Long Range Planning Division of the City,
overseeing the City’s Comprehensive Plan, neighborhood plans, analytic services, regional collaboration, and community outreach. She also led the Neighborhood Services Division of Community Development, overseeing federal and state grant funding to construct and preserve affordable housing, prevent homelessness, and build neighborhood engagement.

Lisa has a variety of experience representing the City on potential community development projects and has been integral in the review and approval process of both group home and reasonable accommodation requests. She helped steward the 2018 updates to the City’s Development Code and led a training on the revised group home ordinance as well as a new reasonable accommodation ordinance.

Lisa and her team work closely with Silver State Fair Housing Council on behalf of the residents of Henderson. Her department oversees allocation of federal funding such as CDBG and HOME as well as offers a variety of housing programs to citizens of all income levels and abilities.  
Lisa has held a variety of other positions at the City including, Redevelopment Project Manager, Interim Intergovernmental Relations Specialist, Senior Planner, and Principal Planner, and recently, Interim City Clerk. She also served as the Southern Nevada Strong (SNS) Project Manager overseeing the completion of the valley’s first federally recognized Regional Plan which was unanimously adopted. Lisa also worked on planning, research methods and economic development for a boutique economic analysis firm in downtown Seattle advising municipalities, counties, workforce councils and transit agencies in the Puget Sound region.
 
Lisa is fluent in Spanish and Portuguese and holds BA degrees in Hispanic Languages & Literature and Political Science, as well as a Master of Public Administration from the University of Pittsburgh, PA. Recently, she completed a Professional Certificate in Personal Leadership from Stanford University’s Graduate School of Business.

Craig Heartwell, Red Hat, Managing Chief Architect, Public Sector, North America

Craig Heartwell leads the Chief Architects team in the public sector for North America at Red Hat, which is responsible for strategic alignment with customer mission and enabling customer success in adoption of open source technology and solutions.

Craig brings more than 36 years of professional experience in technology, strategy and leadership that spans domains as diverse as weapon systems diagnostics, simulation based training & wargaming, information security, intelligent video surveillance, aerial & satellite reconnaissance, and healthcare.

Craig's focus in public sector is increasing the service, safety, security and continuity of the country, by promoting business innovation, strategic technology adoption, and workforce transformation.

As the Managing Chief Architect for Red Hat's North America Public Sector, Craig has the privilege of leading a team of seasoned professionals ideally suited to empower customer success in digital transformation, strategic technology adoption and mission achievement. Craig facilitates his team's success by connecting their collective efforts to the vision, innovation and strategy of Red Hat at large.

In collaboration with other senior leadership, Craig provides thought leadership and guidance on the power of open source in digital modernization and application of open culture to achieving enterprise excellence.

Prior to joining Red Hat, Craig served as CTO of Presidio Government Solutions; as a competitive solutions expert in an IBM center of excellence; as the senior technology leader/executive in companies including Perthera, ObjectVideo, and Aurora Enterprise Solutions; and as a business and technology consultant for large defense contractors and high-tech startups.

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Alisha Powell Gillis is the senior editor at Route Fifty where she is responsible for programming live and online events content, moderating panel discussions, soliciting, editing and writing analytical pieces and overseeing the annual Navigator Awards program. Before joining Route Fifty, Alisha was the director for community impact at the Urban Libraries Council (ULC) where she worked to connect urban public libraries to critical issues in state and local government and led event programming. Prior to ULC, Alisha served the nation's governors for nearly a decade at the National Governors Association where she specialized in homeland security, emergency management and cybersecurity issues. Alisha holds a master's degree in global security studies from Johns Hopkins University and a bachelor's degree in political science from Hofstra University.

Patrick Tucker is technology editor for Defense One. He’s also the author of The Naked Future: What Happens in a World That Anticipates Your Every Move? (Current, 2014). Previously, Tucker was deputy editor for The Futurist for nine years. Tucker has written about emerging technology in Slate, The Sun, MIT Technology Review, Wilson Quarterly, The American Legion Magazine, BBC News Magazine, Utne Reader, and elsewhere.

George Jackson is director of events at GovExec – the largest and most-influential media company in the public sector marketplace. He joined the company in 2020 to enhance the scale of their events and audience experiences. In 2021, George launched GovExec TV (streaming video content) and received the company’s Entrepreneurial Spirit Award, part of their first-annual Icon Awards.

George graduated from The Ohio State University in 2003 with a bachelor’s degree in English. In 2006, he earned his master’s in broadcast journalism from the University of Maryland, College Park.

George spent the first five years of his journalism career at WJHL-TV in Johnson City Tenn. – beginning as an overnight producer for the station’s 6 a.m. broadcast. He advanced to lead on-air reporter for WJHL’s 11 p.m. newscast.

As a reporter, George examined the earnings of two non-profit hospital systems, felony charges filed against a local sheriff, predatory paving companies, a health benefits backlog for local veterans, and a series of cold-case murder investigations. He received an honorable mention for Best TV Reporter in the 2011 Tennessee AP Broadcast awards and won a Best Investigative Reporting award from Media General in 2010.

George joined DC’s ABC affiliate WJLA-TV in 2012 to produce Capital Insider, which won him an Emmy award. One year later, he developed and recorded the pilot episode of Government Matters – a program about the business of government. It debuted as a weekly show on Sunday, August 4th of 2013. George led Government Matters through September of 2020, expanded its reach to a daily worldwide audience, and produced its first feature-length documentary The Dawn of Generation AI.

George is from Toledo, Ohio. He lives with his wife, twin daughters, and a pair of rescue dogs in Northern Virginia.