Roadmap to Modernization 2022 - On Demand Detail
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Modernizing Citizen Services

Driven by increased need for contemporary and reliable citizen services, federal agencies continue to seek financial and development assistance towards modernizing how they interact with those they serve. In this session, Nextgov meets with current and former leaders in the federal space for a discussion on what solutions lie ahead.

Speakers

Raylene Yung, Executive Director of the Technology Modernization Fund, U.S. General Services Administration
Mike Hettinger, President and Founding Principal, Hettinger Strategy Group LLC
Frank Konkel, Executive Editor, Nextgov