Agenda

Welcome to the Data & Digital Tools Workshop!

As government services move online, agencies must implement secure, interoperable systems to verify identities. This session explores how federal authentication frameworks are evolving, the challenges of implementation, and efforts to balance security, accessibility, and privacy. Attendees will gain insights into the latest advancements in authentication, verification methods, and emerging technologies that enhance trust in digital government interactions.

Open data initiatives are transforming how the public, researchers, and policymakers access and use government information. This session explores the infrastructure behind federal open data platforms, the challenges of data standardization and interoperability, and strategies for maximizing the value of publicly available data. Attendees will learn how federal efforts to enhance data transparency can drive innovation, improve decision-making, and expand public access to critical information.

Refill your coffee and get ready for part two of this action-packed event!

The buzz around AI and the next frontier of digital transformation isn’t smarter chatbots—it’s about a generational advancement in capability to unlock productivity and efficiency at scale. But, agentic AI is only as powerful as the platform it is built on. ServiceNow AI Agents act autonomously, resolving issues, making decisions, and interacting with their environments - while always under your control. For more than 20 years, ServiceNow has been helping customers work smarter. The Now Platform is purpose-built with native AI for quick deployment into your workflows. That’s why it's the trusted AI platform for government transformation.  

In this fast-paced session, discover how you can harness the power of AI across legacy systems and siloed data infrastructure with ServiceNow. Our platform and government data model are tailored to your unique mission requirements.  This isn’t a vison for the future —it’s happening now across our many Federal customers every day.  

Learn what government innovators, leaders, and AI early adopters are doing to power the next generation in digital transformation, including how to:   

• Connect your data and put it to work: Bring structured, unstructured, and streaming data onto the AI platform for government transformation. No need to duplicate, transfer, or build custom integrations. 
• Act on your data: Integrate and automate data on one platform, cutting costs by up to 70%. Use data to deploy AI agents across your business, streamlining complex processes and reaching peak ROI. 

Reducing reliance on paper-based processes is a critical step toward a more efficient, digital government. This session explores efforts to digitize workflows, automate document processing, and ensure secure electronic recordkeeping. Attendees will learn how agencies are implementing digital solutions to streamline operations, reduce administrative burdens, and improve the speed and accuracy of government transactions.

Thank you for joining the Data & Digital Tools Workshop!