Agenda

Welcome to the Generative AI Workshop!

Deploying generative AI in state and local governments is a transformative step toward modernizing operations and elevating public service. In this session, experts will share proven strategies for turning AI from a concept into a practical solution, tackling common challenges like limited resources and fragmented systems. Attendees will walk away with actionable steps to make AI a central part of their agency’s operations, driving meaningful improvements in service delivery and operational efficiency at the local and state levels.

It takes time to sort through the massive quantities of data that federal agencies are handling every day. As we enter a new era of innovation, AI tools are evolving to meet the needs of government workers. Through customizable and scalable AI tools, agencies can speed up data analysis, increase productivity and foster collaboration. During this session, Google Public Sector’s Elizabeth Moon will share how agencies can start using AI right now to make a difference. 

Security and compliance are top priorities when deploying AI in government. This session will focus on how to navigate the complex landscape of AI security and ensure that federal agencies meet all regulatory requirements. Attendees will gain insights into implementing security protocols, managing risk, and protecting sensitive data. Experts will share practical strategies for building trust and maintaining compliance, helping attendees safeguard their AI systems and prevent vulnerabilities.

AI isn’t just a buzzword—it’s fundamentally changing how the world operates. But it’s not as simple as just buying a new technology, because AI is only as powerful as the platform it’s built on. In this session, hear how ServiceNow's unique approach of combining AI + Workflows + Data is driving cost-cutting, efficient, and effective mission delivery across the federal government.

AI has the power to revolutionize operations in state and local governments, driving efficiency, enhancing decision-making, and improving service delivery to the public. In this session, experts will highlight real-world examples of how AI is streamlining processes, reducing costs, and eliminating bottlenecks in SLG agencies, from automating routine tasks to improving citizen engagement. Attendees will gain practical strategies for implementing AI in their own agencies, learning how to overcome common challenges and optimize workflows to make a tangible, lasting impact on operations and service quality.

Refill your coffee and get ready for part two of this action-packed event!

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Agencies must stay agile to meet evolving challenges and fulfill their missions. This session will explore how generative AI can increase mission agility by providing real-time insights and supporting data-driven decisions. Attendees will learn how AI enables faster response times, improves flexibility, and enhances decision-making. Experts will show how agencies can use AI to quickly adapt to changing environments, ensuring that missions stay on track and goals are met.

AI has evolved from simply automating tasks to driving real outcomes through intelligent action. This session introduces Hyland's approach to revolutionizing government processes with Agentic AI, where content understanding integrates with intelligent automation and AI-driven solutions. This engaging session dives into the critical role of unstructured data in enabling agentic AI, helping you move beyond content management to intelligent automation and transformative action. Learn about the critical role of how these autonomous AI agents can interpret, decide and act, improving government efficiency, accuracy, and decision-making, while powering faster and smarter public services.

Scaling AI from pilot projects to agency-wide initiatives presents significant challenges, but it also unlocks the true potential of AI. In this session, attendees will learn how to expand AI solutions across multiple federal agencies and overcome the hurdles of scaling. Experts will discuss the infrastructure, leadership alignment, and resource management necessary to drive large-scale AI adoption. Attendees will gain the tools they need to scale AI and create a lasting impact across their organizations.

Thank you for joining the Generative AI Workshop!