After completing this course, you will be able to: understand the relationship between technology and customer service, and the best practices for customer experience involving technology
To register for this session, enter your information here. If you have any questions about how to register, please contact Cyan at firstname.lastname@example.org. If you would like to indicate interest in receiving CPE credit, please contact Cyan at email@example.com. In order to receive full credit, you must attend for at least 50 minutes and respond to three engagement checkpoints per 50 minutes of programming.
Participants will earn up to 4 CPE credits in Information Technology. Participants will earn 1 CPE credit for each 50 minutes of participation, as long as they engage with three engagement checkpoints per 50 minutes.
Field of Study: Information Technology
Additional Information Prerequisites: None
Who Should Attend: Government employees, contractors and anyone else who is interested in learning about customer experience and its relationship with technology
Advanced Preparation: None
Program Level: Basic
Delivery Method: Group Internet-Based
Refunds, Complaints and Cancellations: This program is free to attend. For more information regarding administrative policies such as complaint, program cancellation or refund policies, please contact Cyan at firstname.lastname@example.org.